Shipping & Returns
Shipping & Return Policies
Shipping Information:
- Regions: We currently ship within the United States. International shipping is available upon request.
- Shipping Rates: Our shipping fees are based on USPS, UPS, and FedEx rates, which are calculated by weight and destination.
- Delivery Time: Orders are typically processed and shipped within 48-72 hours. This can vary based on our current inventory. If you require expedited shipping, please contact us, and you can pay the difference for faster delivery.
- Carriers: We ship via USPS, UPS, and FedEx.
Return Policy:
- Time Frame: You have 15 days from the product's arrival to initiate a return.
- Condition: We accept returns for products that are unused and unopened.
- Return Shipping: Customers are responsible for the return shipping costs.
- Non-returnable Items: Any item that has been opened and used cannot be returned.
- Damaged Products: If your product arrives damaged, please contact us immediately for assistance.
Contact Information:
- Email: phoflife@gmail.com
- Phone: 410-929-1531
- Business Hours: We're available from 8 am - 4:30 pm EST, Monday to Friday.