Shipping & Returns

Shipping & Return Policies

Shipping Information:

  • Regions: We currently ship within the United States. International shipping is available upon request.
  • Shipping Rates: Our shipping fees are based on USPS, UPS, and FedEx rates, which are calculated by weight and destination.
  • Delivery Time: Orders are typically processed and shipped within 48-72 hours. This can vary based on our current inventory. If you require expedited shipping, please contact us, and you can pay the difference for faster delivery.
  • Carriers: We ship via USPS, UPS, and FedEx.

Return Policy:

  • Time Frame: You have 15 days from the product's arrival to initiate a return.
  • Condition: We accept returns for products that are unused and unopened.
  • Return Shipping: Customers are responsible for the return shipping costs.
  • Non-returnable Items: Any item that has been opened and used cannot be returned.
  • Damaged Products: If your product arrives damaged, please contact us immediately for assistance.

Contact Information:

  • Email: phoflife@gmail.com
  • Phone: 410-929-1531
  • Business Hours: We're available from 8 am - 4:30 pm EST, Monday to Friday.